Cable
Box Tracking System Manual
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Tracking Software > Cable Box
Tracker Manual
Contents
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[ Main Screen ]
[ Receive New stock ]
[ View Old Receivers ]
[ Get Inventory Record
]
[ Inventory Report ]
[ Serial Number Prefixes ]
[ Charge Out ]
[ Check In ]
[ Listing and Purging Lots ]
[ Returning Units to Client ]
Main
Screen
The primary menu for all operational features of Cable Box
Tracker Software.
Main screen includes
access buttons for
Receive New Stock
View Old Receivers
Get Inventory Record
Inventory Report
Serial Number Prefixes
Charge Out
Check In
List Lot
Purge Lot
Scan for Return
List Returns
Purge Returns
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Receive New Stock
This
screen receives new devices into inventory. Fill in the name or
initials of the employee who is doing the receiving, the client from
whom the equipment is being received, and the lot code provided by the
client.
You may select an existing client from the scroll-down list. If
you enter a new client, the name will be automatically added to the
list and will appear the next time this form is used.
Then scan the serial number of each item being received; the serial
numbers will appear on the list on the screen. When all of the
items have been scanned, click on the Done button. This will
commit the data to the main inventory records and print a receiver
report which lists all the serial numbers.
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View Old Receivers
Click this button to view or print an old
receiver. A scroll-down list shows all receivers in chronological
order, most recent first. Just click on the desired receiver to
view it.
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Get Inventory Record
Use this button to view details of a specific
unit. Type in the serial number; the system will look ahead and
fill in the closest matching serial number as you type. You may
also scan the serial number or select it from the scroll-down list.
The information on the display provides details of the units history and its current status.
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Inventory Report
Clicking this button will display a report which lists
the total number of units currently in stock. Subtotals for each
client and each type of equipment are included in the report.
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Serial Number Prefixes
The system can identify different types of equipment by
the characters at the beginning of the serial number. Use this
button to edit the list of serial number prefixes and descriptions of
the various types of equipment.
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Charge Out
This screen is used to charge units out to an installer
at the start of a workday. You may display a previously-created
ChargeOut to add or remove items or create a new one.
Fill in the name or identification of the employee, and then scan the
serial number of each unit being charged out. Serial numbers will
appear on the list as they are scanned.
To remove an item from the list, just scan its serial number again.
When you click Done, a printed copy of the chargeout sheet will be
printed. You can click the Print button to print extra copies.
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Check In
When an installer returns with units, use the Check In screen to record
the units that were not installed or were retrieved from the
customer. When you click the Check In button on the main menu a
pop-up screen will let you select a specific Charge Out transaction
number. If the items being returned were not related to a
specific Charge Out, just click the No Charge Out Issued button.
The date of return and the employee who was originally charged with the
items will be automatically filled in. Scan the serial number
barcode of each unit being returned, and it will be marked as
returned. If you scan a serial number not included on the charge
out, the system will put it in the Pickups column, assuming that the
installer has retrieved the unit from the customer. For units
which are not returned, you may fill in the Subscriber
identification. You may also manually check a category for an
item: Out (Charged Out to the installer), Returned (returned by
the installer), Installed, Lost (not accounted for), or Bad (technical
problem).
When you click Print or Done the system will print a Check In
sheet. This report is almost identical to the Charge Out sheet.
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Listing and Purging Lots
When units are received from the client, they are tagged
with a lot number (typically provided by the client). With List
Lot you can print a list of all units in that lot along with their
current status.
When you click Purge Lot, all of the units which belong to a particular
lot AND are currently in inventory are marked as Returned to
client. Units which are charged out or installed are not affected.
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Returning Units to Client
When it is time to return a batch of units to the
client, click on Scan for Return. Then scan the serial number for
each item being returned to the client; serial numbers will appear on
the list. To remove an item from the list, scan its serial number
a second time. Each unit is automatically marked Returned when it
is scanned.
To print a report of returned units, click on List Returns. A
report will list and count the number of units which are Bad, Picked Up
from subscriber, or Unused.
Once the report has been printed and the units have been shipped off to
the client, click on Purge Returns to remove the units from
inventory. You will be asked for a password (which is
“SUPV”) before you will be allowed to complete this
operation. It is very important to make sure all reports are
printed because once the purge operation is complete the units will be
erased.
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