Terms and Conditions
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The
following terms and conditions apply to all sales and services provided by The Barcode
Software Center. Any topics not discussed here are left to the discretion of The
Barcode Software Center.
Links to topics on this page:
[ Copyright Notice ]
[
Use of this Website ]
[ Privacy Policy ]
[
Customer Support ]
[ Returns ]
[
Corporate/Government Accounts ]
[
Reseller Conditions ]
Copyright Notice
This site and all of its contents are the explicit intellectual property of The Barcode
Software Center. Any unauthorized commercial reproduction or display of any content
from this site is prohibited by law. Credited use of information on this website is
allowed and encouraged.
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Use of this Website
Any unlawful or unauthorized use of this website is forbidden. Authorized use
includes unlimited viewing and reproduction of website content for private company or
personal use. Any attempts to cripple The Barcode Software Center website through
ping-attacks, excessive simultaneous downloads, etc. will result in our seeking the full
prosecution of the law. Any unauthorized changes to the website are also prohibited.
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Privacy Policy
Any business or personal information provided to The Barcode Software Center via our
website, email, telephone, fax, mail or otherwise will not be shared with outside parties.
All information will be kept private, including, but not limited to, financial
information shared, merchandise and services purchased, and contact information.
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Customer Support
The Barcode Software Center is pleased to provide its customers and prosepective
customers with all technical assistance possible. We are available from 9AM to 5PM
North American central time to answer calls and emails. We offer in-depth support on
all our in-house products, and limited technical support on all other items. If at
any time our technical support staff is unable to provide necessary support for
merchandise manufactured by another company, we will supply contact information for the
manufacturer's technical support.
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Returns
- All returns require an RMA number issued by The Barcode Software Center. RMA
numbers must be displayed on outside packaging of returned goods.
- Incorrectly shipped merchandise will be replaced at the expense of The Barcode Software
Center. Correctness of order contents will be judged by physical records including
faxed purchase orders and our original work orders entered by our employees.
- Inoperative hardware or software will be replaced at the cost of The Barcode Software
Center within 30 days. Merchandise must be returned complete with original
packaging, accessories, and documentation. Merchandise must be free from any damage
that is caused by misuse. Returned goods may be refused by The Barcode Software
Center.
- After 30 days, customers may refer to manufacturer warranty.
- Unopened, factory fresh merchandise may be returned for refund for 7 days within
customer's receipt of product. 7 days will be verified by shipping company's records
of receipt (UPS, FedEx, etc.). The customer is responsible for all shipping charges.
- After 7 days of receipt, customers may return unopened, factory fresh merchandise for a
25% restocking fee. Customer may choose to be issued store credit in lieu of refund
and waive restocking fee. The customer is responsible for all shipping charges.
- No returns on any software when demonstration software
is available. Previous to purchase of software, customers may download demonstration
software or phone in request to be mailed demonstration software on CD-ROM.
- For pre-printed labels, refer to our
Pre-Printed
Labels Policy.
- No refunds on barcode artwork. Samples
graphics
are available to customers for evaluation. Graphics displaying incorrect information
will be replaced.
- No returns after 60 days.
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Corporate and Government Accounts
For a private company to establish an open account, The Barcode Software Center must be
supplied either: banking references and three trade/corporate supplier references, OR a
verifiable Dun and Bradstreet number. For a U.S. government or not-for-profit
organization to establish an open account, The Barcode Software Center must be supplied a
copy of tax-exempt letter or certificate.
- Standard Net terms are 30 days.
- Overdue payments will accrue interest at a rate of 1.5% per 30 days.
- Net terms must be renewed every 365 days
- Every purchase order must have a unique purchase number
- Every PO must be delivered via fax or mail and must contain an authorized signature
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Reseller Conditions
Some reseller discounts are available through negotiation with The Barcode Software
Center. Any discounts offered to a reseller are confidential and subject to change.
Prior to receiving any reseller discounts, reseller must provide a copy of state
sales tax license (fax or mail.)
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